Capturing the perceptions of Board functions aids in the alignment of what is intended to what is enacted. In other words, perceptions of satisfaction, performance and/or improvement communicates to the stakeholders the degree to which what was intended as Board performance connects with what stakeholders perceive as board function. Perceptions are considered an indirect measure of assessment and serve to provide information on how decisions and actions of the board affect the community’s perception of the board. In some case, perception can outweigh reality so capturing perceptions can help to explain any given response or reaction to a board function.
The following chart captures how a sample of Trustees currently serving perceive the role and performance of the Board of Trustees overall. A sample of 15 of the 45 trustees was used in this survey.