Greet and thank every customer with a smile
Offer customers menu suggestions, answer questions, and make their experience your #1 priority
Scoop ice cream, make sundaes, splits and shakes in a fast, clean and consistent manner
Maintain composure and continue to work efficiently and effectively during busy times
Articulate what is special about The Milk Pail: Wisconsin made products, our nostalgic experience, and our best-in-town team
Operate the cash register with impeccable customer service and follow cash handling cleanliness
Be clean, hygienic and follow the uniform/dress guidelines for each shift
Be attentive to keep our shop looking clean, organized, and fully stocked
Continually stock ice cream, waffle cones, and retail items as needed
Wash dishes throughout your shift
Keep shop clean: inside and out, front and back, including opening and closing cleaning/duties
Respect health, safety and sanitation guidelines for your safety and that of others

See yourself as a part of a team, and act like it!
Be respectful of others by showing up for your scheduled shift, on time
Understand that your pooled tips are based on your collective work and customer experience, therefore trying your best and treating the first customer of your shift with the same importance as the last 
Have realistic expectations of working-- some weekend availability will be required. We try to accommodate most reasonable request- offs, but will give preference on holidays (4th of July, etc) to those who have not had a holiday off as recently
Ability to learn and grow into new roles