Freeway Service Patrol Survey
1. How long did you wait for the Freeway Service Patrol?
2. How did the Freeway Service Patrol know you needed help?
Driver saw me
Used a Call Box
CHP requested assistance
3. Overall, how would you rate the Freeway Service Patrol?
4. If your car was towed off the freeway by the freeway by the Freeway Service Patrol, how long before additional help arrived?
5. How did you hear about the Freeway Service Patrol Program?
Had not heard about it until today
How would you improve the Freeway Service Patrol Program?
Good service, no improvement necessary
Quicker response time
Extend hours of operation
Extend freeway coverage
Improve driver courtesy
Provide additional safety drop locations
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