Appalachian Power Internet Survey - Raleigh County
Welcome to the Appalachian Power Internet Survey for Raleigh County! Blue Ridge Advisory Services is a broadband consulting firm that has been engaged by Appalachian Power to identify unserved and served communities in Raleigh County. Completing this 2-minute survey will help provide valuable, anonymous information about the specific communities in need of high speed Internet service, as well as those who are already served.

Thank you for completing the survey! If you have any questions, please contact krh@blueridge-group.com.
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1. What is the home address where you have Internet service (or would like to receive Internet service)? Please include the FULL physical street address. *
2. In which County is this address located? *
3. Is there at least one student currently living at this address? *
4. Do you currently have Internet service at this address? *
5. If "No", what is the main reason why you do not have Internet service at this address?
Clear selection
6. If "Yes", what type of Internet service do you have?
Clear selection
7. Who is your Internet service provider?
Clear selection
8. What is the approximate speed (download x upload) of your household's Internet service? If you are not sure, go to www.speedtest.net from your home laptop or computer. *
9. How much do you pay monthly for Internet service?
Clear selection
10. How reliable is your Internet service (1 being "Completely Unreliable and 10 being "Very Reliable")?
Completely Unreliable
Very Reliable
Clear selection
11. On average, how long does a typical Internet service outage last?
Clear selection
12. Generally, how satisfied are you with your Internet service (1 being "Completely Dissatisfied and 10 being "Very Satisfied")?
Completely Dissatisfied
Very Satisfied
Clear selection
Please include any other comments about your Internet service.
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