Rx Performance Membership Pause Request

Need a pause in your membership?

Are you travelling, nursing an injury, or taking a break from training? You have the option of pausing your membership if you have a 10/20/30 session packs, 3 months, 6 months and Legends 10-session packs membership with us!

Pause durations allowed are as follows:

10-session pack/LiftRx Pack – 7 days
20-session pack/LiftRx Pack – 14 days
30-session pack/LiftRx Pack - 21 days
3 months – 14 days
6 months -  28 days
Legends 10-session pack - 7 days
Legends Couple 10-session pack - 7 days

  • If the pause duration exceeds more than what is available as stated above, an administration fee of $25 is required to finalize the pause request.
  • Membership hold requests must be submitted no less than five (5) business days before your planned pause date.
  • Membership hold requests received later can be processed but there will be an administration fee of $25 to process late requests.
  • Upon expiration of the requested pause period, your account will automatically reactivate and regular membership will resume.
  • Any unused pause quota days from previous or current membership are not allowed to be carried over or transferred to a new contract.
  •  Locker Rental:  If you have an existing locker rental tied to your membership plan, please note that this will be extended according to the allowed pause durations stated above. If your pause exceeds the allocated duration, you will be charged a pro-rated fee for your locker rental accordingly.
Thank you!

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Email *
What is your name? *
Please select your membership plan from this list. *
When would you like to start the membership pause? *
MM
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DD
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YYYY
When would you like to resume the membership? *
MM
/
DD
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YYYY
Please acknowledge the following:


- I understand if the pause duration exceeds more than what is available as stated above, an administration fee of $25 is required to finalize the pause request.

- I understand if the pause duration exceeds more than what is available as stated above and I have an existing locker rental, I will be subject to a pro-rated charge for locker rental.

- I understand that hold requests must be submitted no less than five (5) business days before your planned pause date.

- I understand for late membership hold requests (less than (5) business days before your planned pause date), an administrative fee of $25 is required to process such request.

- I understand that my membership will resume automatically upon expiration of the hold period as stated above.

- I understand that all unused pause quota days from my previous or current membership are not allowed to be carried over or transferred over to a new contract.
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A copy of your responses will be emailed to the address you provided.
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