NBMG Customer Satisfaction Survey
Dear patron of the Nevada Bureau of Mines and Geology (NBMG),

We’ve been asked by the University of Nevada, Reno’s administration, for reporting to the Nevada Legislature, to provide performance measures on our products and service. In order to provide quantitative results, we’ve designed the following questionnaire. Please take a couple of seconds to answer the first question only or a few minutes to complete most or all of the form. Your participation will also allow us to serve you better by addressing any suggestions or concerns you may have. Thank you for your help.

Dr. James Faulds
State Geologist and Director

Overall performance of the Nevada Bureau of Mines and Geology
How well is the Nevada Bureau of Mines and Geology serving you? *
NBMG Publications and Information Office
Please see http://pubs.nbmg.unr.edu for publications and explore our website (http://www.nbmg.unr.edu) for other free information.
Quality of NBMG publications: *
Usefulness of publications: *
Number and variety of publications: *
Quality of NBMG geologic maps: *
Detail of NBMG geologic maps: *
Current coverage of geologic maps: *
Free publications on the web: *
Cost of publications for sale: *
Customer service for sales: *
Ease of web sales: *
Timeliness of receiving web, mail, and fax orders: *
Service from Information Office: *
Air photo coverage: *
Content of mining district files: *
Free mining-district, geothermal, and other information on the Web: *
Hours of operation: *
(currently Tues-Fri, 8:00 a.m. to 3 p.m.)
External Publications and Professional Service
Please refer to NBMG’s Biennial Reports for information on publications in other venues, including scientific journals, Geological Society of Nevada, Geothermal Resources Council, and Nevada Petroleum and Geothermal Society publications.
External publications: *
Professional service: *
Outreach to the General Public, K-12 Teachers, and Students
Please rate our publications for the general public, including the road guides, earthquake information, and other items in the Special Publication series and items in our Educational series, http://pubs.nbmg.unr.edu, let us know how you like the Earth Science Week field trips; and tell us how well we answer your questions.
Publications for the general public: *
Earth Science Week field trips *
Helpfulness in answering questions: *
Suggestions to help us serve you better
Feel free to answer any of these or other questions:
Are there any publications (maps, bulletins, reports, special publications, databases) that you would like to see NBMG prepare?
Your answer
Are there any areas you’d like to see geologically mapped?
Your answer
Are there any publications by publishers other than NBMG and the USGS that you would like us to sell?
Your answer
What are your preferences for media for NBMG publications, including maps (paper only – purchased from us; paper – printed with customized GIS layers added; free on the Web – print your own; CD-ROM version)?
Your answer
What other types of information and databases would you like to see in digital format free on the Web?
Your answer
In what specific formats would you like digital information placed on the Web (e.g., pdf files, shapefiles, Access databases, spreadsheets)?
Your answer
How would you prefer to see digital data organized on the NBMG Website?
Your answer
If we were able to extend or change our office hours for the Publication Sales and Information Office, during which hours would you most likely visit or call?
Your answer
Other suggestions or concerns?
Your answer
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