MMC 2019 Merit Customer Satisfaction Survey
This survey is entirely anonymous and thank you for taking the time to help us serve you better!
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How likely is it that you would recommend Merit to a friend or colleague?
Measured on a scale of 1 - 5, 5 being highest.
Very Unlikely to Reccommend
Very Likely to Reccommend
How engaged and informed are you with Merit's strategic focus and communication?
Measured on a scale of 1 - 5, 5 being highest.
Not Engaged and Informed at All
Very Engaged and Informed
How knowledgeable do you feel our support staff is?
Measured on a scale of 1 - 5, 5 being highest.
Not Knowledgeable at All
Very Knowledgeable
How timely are your issues resolved within the Merit Support Center?
Measured on a scale of 1 - 5, 5 being fastest.
Not Timely
Very Timely
What is your overall satisfaction with the Merit Support Center?
What is your overall satisfaction with your Member Engagement Manager?
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