ACMP CCMP Exam Sampler (5)

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The CCMP Exam Question Sampler was published on myccmp website by ACMP on April 15, 2016. To learn more go to http://www.myccmp.org/ website and search on CCMP Exam Question Sampler.

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What should happen after a successful change effort implementation? *

Sustainment through strategic planning and regular goal review

Sustainment through ongoing communication and metrics tracking

Communication of change objectives being met and recognition of change sponsors

Dissolve the change management team

As a change leader, what is the first step you must ensure happens when executing the learning and development plan? *

Sponsors are booked for the training

Reservations or bookings are made for training rooms

The curriculum is delivered according to plan

Learning materials have been developed

What is the most common risk factor for a successful change implementation? *

Uncertain implementation timelines

Vague project plan

Stakeholder resistance

A change in sponsorship

What is a key condition for change management closure? *

Appropriate operational owners have approved the transfer of change outcomes to their areas

A comprehensive stakeholder satisfaction survey has been conducted and assessed

The sponsor has completed an independent evaluation of the change management program

The funds allocated to the project are spent and no further allocation is anticipated

What is meant by "What's in it for me?" with regard to a change management communication strategy? *

The change manager should read the communication plan carefully

Project team members want to understand how many hours they should spend on communication

Stakeholders want to be sure they are recognized in the change newsletter

People want to understand how the change will impact him/her individually

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