ACMP CCMP Exam Sampler (5)
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What should happen after a successful change effort implementation?
Sustainment through strategic planning and regular goal review
Sustainment through ongoing communication and metrics tracking
Communication of change objectives being met and recognition of change sponsors
Dissolve the change management team
As a change leader, what is the first step you must ensure happens when executing the learning and development plan?
Sponsors are booked for the training
Reservations or bookings are made for training rooms
The curriculum is delivered according to plan
Learning materials have been developed
What is the most common risk factor for a successful change implementation?
Uncertain implementation timelines
Vague project plan
A change in sponsorship
What is a key condition for change management closure?
Appropriate operational owners have approved the transfer of change outcomes to their areas
A comprehensive stakeholder satisfaction survey has been conducted and assessed
The sponsor has completed an independent evaluation of the change management program
The funds allocated to the project are spent and no further allocation is anticipated
What is meant by "What's in it for me?" with regard to a change management communication strategy?
The change manager should read the communication plan carefully
Project team members want to understand how many hours they should spend on communication
Stakeholders want to be sure they are recognized in the change newsletter
People want to understand how the change will impact him/her individually
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