Box Office Ambassador: These ambassadors are the first faces our guests see upon entering the festival. The primary duty is to be courteous, thoughtful, and helpful to each and every guest as they enter the event. Duties include but are not limited to: scanning tickets, securing wristbands, setting up and striking box office, answering questions, and guiding/greeting guests. Must be outgoing, well informed and have excellent communication skills. Be flexible; you may need to assist with other areas.
Merch Ambassador: Responsible for selling, organizing, and counting festival and artist merchandise. Must have close attention to detail for accurate counts, and excellent customer service and communication skills. Experience with inventory or merchandise management is a plus. Lifting is required.
Water Station Ambassador: These ambassadors will help the festival achieve its goal to keep fans and staff hydrated throughout the event. This team is responsible for making sure the water stations run as efficiently as possible. You may need to help with line management during peak hours. Excellent customer service and communication skills are a must.
Hydration Ambassador: This team is responsible for distributing water bottles to all areas of the festival to make sure staff are properly hydrated. This position will require a lot of lifting and considerable moving around. If you are a high energy individual who likes to work in a fast paced environment then this is a great role for you.
Inventory Ambassador: This team will help the inventory manager count, manage, distribute and pack festival supplies. Lifting and organizational skills are required for this role.
Guest Services Ambassador: This team is dedicated to greeting guests inside the entrance, answering questions at the Information booth, coordinating lost and found services, and distributing sponsor coupons to attendees. The information booth is also where fans with disabilities may ask questions about ADA accommodations. A welcoming attitude and excellent communication skills are a must.
Catering Ambassador: This team works with the catering coordinator and the catering company to make sure that staff are properly fed throughout the event.
Assistant Ambassador: Responsible for welcoming ambassadors to their shift, facilitating ambassador check in, and stocking supplies at the check in location. Ambassador check-in is the first stop for many of the festival's employees. You will help set the tone, so a welcoming attitude and excellent communication skills are a must.
Production Ambassador: Gain experience in the festival production office by assisting with the heart of the operation. The production office supports every aspect of the festival. This team is responsible for organizing the office, helping with distribution of radios and supplies, and generally assisting the Office Manager with any needs that arise. Some lifting is required.