Customer satisfaction survey by A&A Biotechnology

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Dear Customers!
A&A Biotechnology has implemented a Quality Management System in accordance with the ISO 13485:2016 standard. The main goal of our company is the continuous improvement of production processes and customer service. By answering the following questions, you will help us understand how we can enhance the quality of our products and services.

It will only take 2 minutes!

Thank you very much for completing the survey.

1. What type of products do you purchase from our company? *

DNA/RNA purification products

MagnifiQ™ series products for automated magnetic isolation

MagnifiQ™ Pathogen series products for automated magnetic isolation

PCR products

Enzymes

Molecular biology reagents

Other

Required

2. How did you hear about our products?

Recommendation from another company/science department

Our website

Social media

Conferences or trade show

Newsletter

Other

3. How satisfied are you with our products? *

Dissatisfied

Very satisfied

4. How do you rate our company in terms of professionalism and customer service? *

Poor

Excellent

5. Would you recommend our company to others? *

Yes

Maybe

6. Your comments are very valuable to us. If you have one, please enter it below.

7. Please write your company name. (not mandatory)

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