SFPS Parent & Student Complaint Form
The Board encourages informal resolution of all complaints, where possible. Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.

All complaints will be sent immediately to the Cabinet Member or Executive Director who oversees the department or school.

Per SFPS BOE Policy #246, "...To properly investigate a complaint it is often necessary to obtain additional or clarifying
information from the complainant. It is also vital to close the circle and inform the complainant when there is not violation, or that an investigation has resolved the issue, so they both understand the issue and the District’s response. This follow up is not possible if the complainant wishes to remain anonymous. In investigations, the District limits information shared with others only on a need to know basis. In all cases, retaliation, against the complainant, for raising a complaint or concern is prohibited. Thus employees should not make their concerns or complaints on an anonymous basis. .."
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