Thank you for choosing to volunteer at the Catholic Multicultural Center (CMC). Volunteers like you play a vital role in everything we do, and we deeply appreciate your time and commitment. To ensure a positive experience for everyone, we kindly ask you to review the following expectations:

1. Scheduling
   Please arrange your volunteer schedule with the Volunteer Coordinator before starting your service. Unscheduled arrivals cannot always be accommodated. If you need to miss a scheduled shift, let us know in advance—we understand that life happens and will do our best to be flexible.

2. Commitment
   With hundreds of volunteers annually and a small staff team, we rely on your dedication to fulfill our mission. Sticking to your agreed-upon schedule helps ensure the Center operates smoothly and efficiently.

3. Sign-In Process
   Each time you volunteer, please sign in using the computer at the front desk to track your hours. If you are not volunteering at the 1862 Beld St location we will enter your volunteer hours for you. 

4. Enjoying Your Role
   We want you to feel fulfilled in your role. If you'd like to explore new tasks, try a different position, or take a break from volunteering, don’t hesitate to let us know.

5. Professionalism and Kindness
   Be sure to treat all guests, staff, and fellow volunteers with respect and professional courtesy. A kind word or gesture can make someone’s day brighter.

6. Privacy and Confidentiality
   Respecting guests’ privacy is paramount. Any personal information about guests or details about their use of our services must remain confidential and should not be shared outside the CMC. For example, telling your neighbor that you saw Mr. Smith, who lives down the street, at the CMC food pantry would be a violation of this policy.

7. Resolving Conflicts
   To maintain a welcoming environment, avoid criticizing or arguing in front of/with guests or other volunteers. If you have concerns, please approach a CMC staff member you trust to discuss the matter.

8. Diversity and Inclusion At CMC, we recognize the impact of systemic injustice on marginalized communities, many of whom we are privileged to serve. We honor the unique struggles, wisdom, and diversity of all individuals at the Center. Please reflect on how your own experiences and biases may shape your perspective, and approach your service with mindfulness and openness.