HEASARC User Feedback
The High Energy Astrophysics Science Archive Research Center has been chartered to: maintain and disseminate data from previous and current high energy astrophysics missions, their observing catalogs and ancillary information; provide mission software; develop and maintain multi-mission analysis and supporting tools; and maintain and provide the necessary scientific and technical expertise for the processing and interpretation of the data holdings.

This HEASARC survey is intended to capture how its users access and utilize its data and services. Your answers will guide the HEASARC on planning and prioritizing HEASARC activities in the coming years.

This survey is divided in six sections and includes 18 questions and two open comment boxes. It generally takes 10-15 minutes to complete and it is completely anonymous. The survey is open until 21 December.

PLEASE NOTE: Here we request feedback specifically on the High Energy Astrophysics services of the HEASARC, and *** not on the Cosmic Microwave Background services *** provided by LAMBDA (https://lambda.gsfc.nasa.gov/).

We, at the HEASARC, thank you for your help in completing the survey and providing valuable feedback. If you wish to be added to our mailing list, please subscribe to HEASARCNEWS here: https://heasarc.gsfc.nasa.gov/docs/heasarc/news.html

General
1. How often have you used HEASARC services in the past 12 months?
Never
Once a month
Few times a month
Once a week
Daily
.
2. How important are HEASARC services to your research?
Not at all important
Slightly Important
Somewhat Important
Important
Very Important
.
3. Please rank the relevance of the following services to your research
Not relevant
Slightly relevant
Somewhat relevant
Relevant
Very Relevant
Search and retrieve data (e.g., FTP, Browse, Xamin)
Download software (e.g., HEAsoft)
Download calibration data
Use web tools (e.g., WebPIMMS, time converter)
Access mission pages
Submit proposals
Contact the help desk
Find upcoming meetings
Find news/RSS feed
Use the Bibliography search
Use Web (Hera)
4. How satisfied are you overall with the HEASARC services?
Not satisfied
Slightly satisfied
Somewhat satisfied
Satisfied
Very satisfied
.
Data
5. How often do you use these HEASARC interfaces or protocols?
Never
Once a month
Few times a month
Once a week
Daily
W3Browse
Xamin
W3Browse batch interface
Xamin batch interface
Wget
FTP
6. How do you rate the process to search and download data at the HEASARC?
Difficult
Slightly difficult
Somewhat easy
Fairly easy
Very easy
.
Combining data
7. In your research, how often do you combine different data sets from the following sources or archives?
Never
Once a month
Few times a month
Once a week
Daily
HEASARC
Optical ground based telescopes
MAST archive data
NED catalog data
IRSA data
Other
8. How do you rate the process of combining the different data sets?
Difficult
Slightly difficult
Somewhat easy
Fairly easy
Very easy
Data within HEASARC
Data from all other services
9. How familiar are you with Virtual Observatory (VO) interfaces to HEASARC and other NASA data archives?
Not familiar
Slightly familiar
Somewhat familiar
Familiar
Very familiar
.
Tools
10. How often do you use the following HEASARC online tools?
Never
Once a month
Few times a month
Once a week
Daily
Coordinate converter (CoCo)
Date/Time converter (xTime)
nH column density
Viewing
WebPIMMs
WebSpec
FITS file verification
X-ray background calculator
Bibliography
(Web) Hera
11. Are the services adequate or do they need enhancements?
Needs significant enhancements
Need slight enhancements
Mostly adequate
Adequate
Very adequate
Not familiar/Not applicable
Coordinate converter (CoCo)
Date/Time converter (xTime)
nH column density
Viewing
WebPIMMs
WebSpec
FITS file verification
X-ray background calculator
Bibliography
(Web) Hera
Software
12. What HEASARC-provided software are you using in your research?
Never
Once a month
Few times a month
Once a week
Daily
FITS file manipulation software
Fits Viewer (FV)
Mission independent software
Mission specific software (ASCA, ROSAT, RXTE)
High level data analysis software (XSPEC, XRONOS, XIMAGE)
13. Which of the following scripting language(s) (not proprietary) do you use?
Perl
Python
TCL
Shell script
Other
.
14. Which is/are your approach(es) to data analysis software?
15. Which of the following software languages do you use?
Fortran
C
C++
Scripting
Other
.
16. Have you ever contacted the HEASARC help desks (for either software or data assistance)
17. Were the problems resolved to your satisfaction by the help desk?
Not satisfied
Slightly satisfied
Somewhat satisfied
Satisfied
Very Satisfied
Not applicable
.
18. Please enter any additional comments: e.g., details on questions above, future HEASARC implementation, or any other comments that you would like to provide.
Your answer
19. Please enter any message that you would like to convey to the Decadal survey for the 2020s regarding the astrophysics archives
Every 10 years, the Decadal Survey committee convenes to provide a framework for the next decade in astronomy. More information is available here: https://aas.org/policy-resources/decadal-surveys . Archives, such as HEASARC, provide input to this process to guide the direction of astronomy data in the 2020s.
Your answer
20. What is your primary occupation/role?
Submit
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