The Bridge Birth Center Satisfaction Survey

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Thank you for taking the time to answer these questions about your experiences at The Bridge!

What is your name? (Not required, but appreciated!)

Which midwifery practice were you receiving care from? *

The Bridge Birth & Family Services

Vancouver Community Midwives

Other:

Please indicate which response most closely matches your opinion.

Agree

Somewhat agree

Neither agree nor disagree/Not applicable

Somewhat disagree

Disagree

If I had contact with The Bridge birth center staff, they were courteous and helpful.

My midwives explained where I could park while at The Bridge birth center.

The registration process was clear and I was able to complete it.

I was dissatisfied with something about my experience at The Bridge birth center (Please explain below)

My midwives explained how to register for my birth at The Bridge birth center.

My midwives did a good job of explaining how to arrange meeting at The Bridge birth center while in labor.

I was satisfied with my experience at The Bridge Birth Center.

The birth center was well equipped.

The birth suite was comfortable.

Agree

Somewhat agree

Neither agree nor disagree/Not applicable

Somewhat disagree

Disagree

If I had contact with The Bridge birth center staff, they were courteous and helpful.

My midwives explained where I could park while at The Bridge birth center.

The registration process was clear and I was able to complete it.

I was dissatisfied with something about my experience at The Bridge birth center (Please explain below)

My midwives explained how to register for my birth at The Bridge birth center.

My midwives did a good job of explaining how to arrange meeting at The Bridge birth center while in labor.

I was satisfied with my experience at The Bridge Birth Center.

The birth center was well equipped.

The birth suite was comfortable.

Comments

Please provide any explanations for the questions above or further feedback here.

How did you hear about The Bridge birth center?

Online search

Recommendation from a midwife

A friend or family member

Referral or recommendation from a doctor or other health care provider

My doula/child birth educator/other birth worker

I have been a client at The Bridge before

Other:

Clear selection

Did you switch your care to midwifery care and a planned birth center birth after initially planning a hospital birth?

Yes

Clear selection

I chose The Bridge Birth Center for my birth because:

(Select all that apply)

My insurance covered most or all of the cost

I live close and it was convenient

I liked the building/atmosphere/space

I live far away from a hospital, and wanted to be closer to a hospital if there was an emergency

My preferred midwives offer their care at The Bridge birth center.

Other:

What did you like best about your experience at The Bridge?

What do we most need to improve?

Would you recommend The Bridge birth center to friends and family?

Yes

Maybe

Clear selection

What influenced you to choose a birth center for your labor and birth in this pregnancy?

Is there anything else you would like to add regarding your experience at The Bridge birth center?

May we use quotations from your comments?

Yes

Clear selection

If yes, how may we attribute them? (please write your name as you would like it to appear, or indicate "anonymous")

Any additional comments:

Submit

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