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Customer Feedback
We would love to hear all the feedback on how to improve your experience with us!
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How would you rate your experience while shopping from MUMUSO online from 1 to 5?
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1
2
3
4
5
How long have you been a customer of MUMUSO?
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Less than six months
Six months to a year
1 - 2 years
More than 2 years
I wasn't a customer before
Which of the following functions were at its best during your purchase journey from our website? (Please select all that apply.)
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Delivery Span
Return Policy
Customer Support
All of the above
None of the above
Required
Overall, how satisfied are you with our online service?
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Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
How well did our cart & favourite lists treat you at your end?
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Extremely well
Very well
Somewhat well
Not so well
Not at all well
How would you rate the speed quality of our website?
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Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
How would you rate Mumuso's online service value for time?
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Excellent
Above average
Average
Below average
Poor
How much responsive has our website been to your gadgets? (Based on from how many devices you have visited)
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Extremely responsive on desktops/laptops
Very much responsive on a tab
Somewhat issues on mobile phones
Not so responsive on any device
Equally responsive on all the devices
Required
How likely are you to purchase from us online again?
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Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
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