CAS Support Services- Service Satisfaction Survey

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Thank you for taking our student satisfaction survey, we will use your feedback to develop and enhance our services.

Type of Client *

College *

If visitor, choose Not applicable

What office did you have contact with? *

Did the office(s) providing the service provide an answer to your query, or pass you onto the relevant team/department? *

Yes

Maybe

Did you feel your query was dealt with in a polite and courteous way? *

Yes

Maybe

How quickly did you receive a response to your enquiry? *

Were all communications clear and professional? *

Yes

Maybe

If there were follow up actions, was there an explanation of the next steps? *

Yes

Not applicable (No follow up actions for staff member or student)

Other:

Overall Rating

how would you rate your experience with the services offered in the College

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Would you recommend the service to others?

Yes

Maybe

Clear selection

Please add any other comments, questions, or concerns

Submit

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