Policy & Release Form

COMPANY POLICIES AND PET RELEASE FORM: DOGGIE DIGS MOBILE GROOMING Our philosophy is to offer a stress free grooming experience for your furry family member. Your pet’s safety and comfort are our first priority. We will not perform any grooming procedure that causes pain or a level of stress that we believe is excessive.

OWNERS IN MOBILE UNIT: Due to insurance regulations DOGGIE DIGS MOBILE GROOMING does not permit owners to stay in the mobile unit while their pet is being groomed.

MEDICAL / VACCINATIONS: My furry family member is up-to-date on their vaccinations and registered on DOGGIE DIGS MOBILE GROOMING Registration page via "Register Now" link on the homepage.

FLEA/TICK: DOGGIE DIGS MOBILE GROOMING strives to keep a sanitary and flea free environment for your furry family member to be groomed in. In the event your pet has fleas there will be a $10.00 fee applied to your bill for flea removal and trailer clean up so as to not spread them to other pets.

DOGGIE DIGS MOBILE GROOMING has the right to refuse grooming any animal that may be a threat to itself or any person. The animal owner will be held responsible for any bites that may require medical treatment and for any property damage caused by their pet.

MATTING & AUTHORIZATION FOR SHAVING A PET: If your pet cannot be humanly de-matted, we may ask permission to clip the hair short and start over. Please keep in mind that a matted coat can cause numerous health concerns including bruising, itching, irritation, and skin infections.

DOGGIE DIGS MOBILE GROOMING is not responsible for any pre-existing conditions due to a matted coat.

DOGGIE DIGS MOBILE GROOMING will not pay veterinary bills associated with removal of mats.

UN-GROOMABLE PETS: In the event an appointment is booked and the animal is not able to be groomed due to aggression or any other issue, a $50.00 charge will be applied to your card to help cover the time and gas of the groomer.

DOUBLE COATED BREEDS: Shaving a double coated breed destroys their natural cooling system. Unless it is a case of severe matting or medical necessity we advise against doing so. Shaving a double coated breed could lead to alopecia, hair loss and in some instances heat stroke.

DOGGIE DIGS MOBILE GROOMING is not liable for skin, eye or ear irritations that can occur due to shampoo sensitivity or underlying/emerging conditions. Shampoos are professional grade high quality PH Balanced, environmentally friendly, non-toxic, and hypo-allergenic.

APPOINTMENTS: DOGGIE DIGS MOBILE GROOMING will always arrive as close to the scheduled appointment time as possible, however, sometimes situations occur that will disrupt the daily grooming schedule. You will be called and advised of an arrival time when schedules change beyond our control.

INCLEMENT WEATHER: In the event of severe weather all appointments will be rescheduled for future dates.

PRICING: Pricing varies according to each pet and is determined by services, size and needs. Prior to your appointment, we will confirm the treatment and the price with you.

CANCELLATION / NO SHOW: 24 hours notice to change or cancel an appointment is expected. Failure to call 24 hours in advance may result in a charge of $50.00 that must be paid prior to your next grooming appointment. If DOGGIE DIGS MOBILE GROOMING shows up for an appointment and there is no one home to release the pet, a $50.00 cancellation fee will apply.

Your satisfaction is important to us! If you are unhappy for any reason, and would like something adjusted, DOGGIE DIGS MOBILE GROOMING will be happy to make any adjustments when your furry family member is returned to you. DOGGIE DIGS MOBILE GROOMING understands that your pet is excited to see you when dropping them up, making it hard to closely evaluate the haircut. If you decide that you would like something adjusted, please call and DOGGIE DIGS MOBILE GROOMING will make arrangements. You must call us and bring your pet in within 24 hours of picking them up from their appointment.

Please advise and supply the groomer with any specialized shampoos, conditioners or topical treatments required or prescribed for the proper care and bathing of your furry family member.

*I understand that pet grooming may cause injury or allergic or other reaction to my pet(s), but I desire to have DOGGIE DIGS MOBILE GROOMING perform the grooming.
*I consent to and authorize the grooming of my pet(s) and I release DOGGIE DIGS MOBILE GROOMING from any responsibility or liability arising out of the performance of those services.
*I have read and accept this release for the groom today and for all future grooming appointments.
*I agree to pay the full amount due for services rendered at the completion of the service.
Email address *
Please enter your first and last name. *
Your answer
Please enter your furry family member's name. *
Your answer
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