Lake County Department of Utilities
Our team strives to deliver outstanding customer satisfaction by providing timely and responsive service, combined with integrity, simplicity and a passion for excellence. We would appreciate if you would please take a few minutes to complete the following survey.
Customer name, address & phone number: *
Your answer
Date of call: *
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YYYY
Date of service: *
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Type of service performed: *
Your answer
Name of customer service representative / field service representative:
Your answer
Customer Service: *
Excellent
Good
Average
Fair
Poor
Customer Service Representative answered your call in a timely manner.
Customer Service Representative was courteous and professional.
Customer Service Representative properly addressed your issues.
Field Service: *
Excellent
Good
Average
Fair
Poor
Service Technician responded in a timely manner.
Service Technician was courteous and professional.
Service Technician was knowledgeable and resolved your issues.
Overall Service: *
Excellent
Good
Average
Fair
Poor
Overall, how would rate our customer service?
How can we serve you better and/or any additional comments?
Your answer
Do you want a call back?
Thank you for your feedback.
Public Service Coordinator; David Schick
PH: 440-350-5766
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