Nextbike systems - Error reporting
When IT systems work well they can make everyone's life quicker and easier. However making sure the programming keeps pace with technology, and that the system is intuitive is a constant challenge. The more detail we have about an error the better chance our programmers can reproduce it and create a fix. Please take 2 minutes to report the issue.
Which city where you trying to rent a bike in?
This form is only valid for the Nextbike service in New Zealand
What type of device were you using
What is the make and model of the device?
What is the operating system on your device? For example Android 5.1, iOS 6
What Nextbike system were you using?
If you were using the App, which version were you using?
You can find the number on the lower right corner if you log out of the App.
What function were you trying to do with the Nextbike system
Start a new account
Rent a bike
Return a bike
Please describe the issue you had?
What do you think should be happening?
What phone number is on your Nextbike account?
If you don't have a Nextbike account yet, what phone number would you like us to contact you on?
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