Carrotbit Support Service Form
Carrotbit shall provide the Customer access to the Service Desk email assistance 8 hours and 5 days a week (8x5), for possible incidents and requests that need immediate assistance.
The Customer shall provide a detailed description of the request or incident.
Date of request
What is the nature of the request or incident?
Request for additional website feature
Request for billing concern
Request for additional training
Request for content modification
Request for password reset
Request for new logo design
Incident - the website is down
Incident - we cannot log in through the dashboard
Provide a detailed description of the incident.
Is there anything else that we can provide you?
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