DBI 2019 Customer Satisfaction Survey
Customer Service is DBI's priority! Please take a moment to provide your feedback on the DBI service you were just provided. We appreciate your feedback!
Email address *
Date and Time of Visit
MM
/
DD
/
YYYY
Time
:
I am a:
The wait time of _____ min/hr was reasonable
Strongly Disagree
Strongly Agree
If you waited, what was the wait time?
Your answer
DBI staff was able to satisfactorily resolve issues related to my visit.
Strongly Disagree
Strongly Agree
DBI staff was knowledgeable and able to answer my questions.
Strongly Disagree
Strongly Agree
The service provided by DBI staff met my expectations.
Strongly Disagree
Strongly Agree
What changes or improvements in our processes would you like to see? Please feel free to add any other comments in the space provided below or email us at dbicustomerservice@sfgov.org. Thank you!
Your answer
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