Mt Ruapehu 2020 First Tracks Refund/Credit Request
This form is for those who have purchased the First Tracks upgrade as part of your Season Pass. Unfortunately due to Covid-19 and the associated challenges it has presented this year, we'll be unable to operate this product.
After you fill out this refund/credit request, we will aim to reply to you within 5 working days of your request, but please feel free to contact us at
Please note this is valid only for 2020 Season Passes with a First Tracks upgrade. The refund/credit is ONLY applicable to the First Tracks component of your purchase.
Date of Birth
Did you purchase a First Tracks upgrade?
What are you after?
Credit to use this season on mountain
Credit to use against Season Pass next year
Preferred contact method
Terms & Conditions
2020 Season Pass Terms & Conditions
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