Mechbox Feedback
Hi there!

At Mechbox we are always looking to improve the site, the products, and services, and we would love your feedback!

Please be as honest as possible and feel free not to answer any questions.

Click the link below if you need to visit the site to answer any questions.

https://mechbox.co.uk/

Cheers!

Matt

Gender
Age
Country you are located in
Your answer
How do you rate your knowledge on Mechanical Keyboards
Very low knowledge
Very high knowledge
How did you first hear about Mechbox?
How often have you ordered from Mechbox?
What reason do you buy from Mechbox?
Your answer
... or what reason do you not buy from Mechbox?
Your answer
How do you rate the Mechbox Branding?
Do you think the logo / colours / messaging needs improving? Please rate the branding below.
Not good
Great
General Mechbox Feedback
Please rate us on:
No opinion
1 (low)
2
3
4
5 (high)
...your experience buying from Mechbox
...how likely you would recommend Mechbox
...the quality of packaging
...how likely you will buy from Mechbox again
... any comunication you had with Mechbox (email, facebook etc)
If Mechbox made an error, how happy were you with how it was resolved?
No opinion
1 (low)
2
3
4
5 (high)
The communication with customer service
How well the issue was resolved
Product Feedback
No opinon
1 (low)
2
3
4
5 (high)
Product Quality
Range of Products avaiable
Products availability (are they in stock enough)
The quality of product information
How would you rate the prices of products on Mechbox?
Not Expensive
Expensive
Did the product you receive match the description?
What new products or services would you like to see?
Your answer
Shipping Feedback
Please rate us on:
No opinon
1 (low)
2
3
4
5 (high)
...how quickly the item was dispatched (1 is slow, 5 is quick)
...the speed of shipping once dispatched (1 is slow, 5 is quick)
...the condition of the packaging when it arrived? (1 is low 5 is high)
How would you rate the price of shipping on Mechbox?
Leave blank if you don't have an opinion.
Not Expensive
Expensive
Website Feedback
no opinion
1 (not good)
2
3
4
5 (really good)
Website Design
Website Navigation
Ease of ordering process
Does any information on the website need to be made more clear?
Your answer
Rate these ideas!
No comment / Don't know
Terrible idea
Not a priority
Has potential
Do it!
An Affiliate program
Loyalty rewards
Group Buys
Competitions
A Youtube Channel reviewing keyboard gear
Gift Wrapping
How can we improve? (products / website / service)
Any ideas at all would be great thanks!
Your answer
Anything else you would like us to know?
Your answer
Thanks for answering all the questions!
You're the best!
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