How Are We Doing?
Please take a few minutes to fill out this survey on the timeliness and quality of the service you received today. Desert Star welcomes your feedback and your answers will be kept confidential. Thank you for your participation.
How would you rate our concern for your privacy?
Poor
Outstanding
How often have you visited Desert Star Family Planning within the past year? *
Did you request an appointment by phone, online, or did you drop in? *
How easy was it to make an appointment?
Very difficult
Very easy
Was the person who scheduled your appointment by phone courteous and helpful?
Rude
Very courteous
If you scheduled an appointment, was your appointment date later than you expected?
How would you rate the courtesy of the staff at the reception desk?
Rude
Very courteous
How long did you wait in the reception area beyond your scheduled appointment time?
How would you rate the competence of the staff member who helped you?
Poor
Outstanding
How would characterize the concern that the staff member showed for your problem?
Poor
Outstanding
Did you feel that your doctor spent an adequate amount of time with you?
Characterize the demeanor of your doctor (mark all that apply):
Did you feel that your doctor’s examination was thorough?
Please rate the clarity of the doctor’s explanation of your condition and treatment options:
Poor
Outstanding
Were your questions answered to your satisfaction?
How would you rate the professionalism and competence of the person who took your blood and worked on your lab exam?
Poor
Outstanding
Would you recommend this facility and its staff to your family and friends? *
Please list any areas in which our service could be improved.
Your answer
Please share any additional comments.
Your answer
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