SPIB LABORATORY RECORD OF CLIENT FEEDBACK
Treated Wood Division, Quality Assurance Laboratory
Full Name
Your answer
Mill Name
SUBSCRIBER/CLIENT NAME
Your answer
The SPIB Lab is reliable and accurate?
Not good
Best
The SPIB Lab is efficient in analyzing and reporting data?
Not good
Best
The SPIB Lab reports information in a manner that is easy to understand?
Not good
Best
The SPIB Lab is willing to help with problems and answer questions?
Not good
Best
The SPIB Treated Wood Division personnel are accessible and helpful?
Not good
Best
Do you currently review the LCL and APCC information that is available to you in your inspection reports?
Is this information easy to understand?
Not good
Best
Do you currently utilize the On-line Subscriber data base?
Is this information useful to you?
Not good
Best
Are you aware that the SPIB Lab is Accredited by IAS as an ANSI/ISO/IEC 17025 Testing Laboratory?
Is this accreditation important to you?
Not good
Best
Do you use the SPIB Lab for Comparative Sample Analysis with your Plant’s QC Methods?
Are you aware these services are available?
What suggestions would you make to improve the services that you receive from the SPIB Lab?
Your answer
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