Student Feedback
This survey has been designed by New York City College of Technology (City Tech) Financial Aid Office to assess
your satisfaction with our financial aid services and to help us improve our services and programs.
Please read the questions below, and select the responses that best describe your experience.
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Date of completion: *
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/
DD
/
YYYY
Counselor that assisted you *
What was the purpose of your visit? *
Required
 Please Estimate how many times you visited Financial Aid for this purpose: *
+
Did you find the staff Knowledgeable about the Financial Aid Process & Policies? *
How well did we understand your question? *
Was your Question/Issue resolved? *
Overall, how would you rate the quality of service you received today? *
(Poor)
(Extremely well)
Please leave a comment on how we can improve our service to better serve you *
Thank you for participating in this survey!
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