HughesNet Installation Questionnaire
Answering this brief survey will help us serve you better and faster. Thank you for your time.
Name *
Your answer
Address *
Your answer
Work order (FSO#) If you know it - it helps in matching your answers to your work order
Your answer
What prompted you to order HughesNet? *
Are there any special driving directions, gate codes, or anything that would make reaching your site more challenging? If so, please provide directions or gate code here. *
What company was the previous internet provider at this address?
Your answer
HughesNet Requires a properly grounded 3-prong electrical outlet for installation. The technician will be requited to provide photographic proof the outlet meets HughesNet Standards. (Open Ground, Open Neutral, Open Hot, Hot Ground Reversed, or Hot Neutral Reversed are uninstallable outlets) *
What type of roof does this residence have? *
What type of exterior walls does the residence have? *
We find that installing directly to the building provides the best and most consistent internet service. Are there any installation considerations that would prevent installing directly to the building? *
Does the residence have trees that potentially obstruct southern view from either roof or walls? *
Do you have paid television service? (Satellite or Cable) *
If no, are you interested in getting paid television service?
Do you currently or do you plan on streaming television or entertainment services via internet? *
Do you have or are you planning on getting home automation such as Nest? *
Do you have or are you planning on getting home security service or security cameras? *
How did you hear about and order HughesNet? *
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