Citizen Perception Survey on Public Services
The citizen perception survey on the key public services is designed to strengthen citizen engagement in the delivery of public services. Please share your honest feedback and opinion based on your experience of availing the service/s and any suggestions to improve service delivery will be highly appreciated.
No personal identification data will be captured.
This survey will take about 2-3 minutes to complete.
* Required
Your Gender
*
MALE
FEMALE
OTHERS
Which age group do you fall into
*
BELOW 20
21 - 30
31 - 40
41- 50
ABOVE 50
Which Dzongkhag are you applying from?
*
Choose
Samtse
Gasa
Punakha
Wangdiphodrang
Thimphu
Pemagatshel
Trashiyangtse
Dagana
Zhemgang
Paro
Chukha
Tsirang
Sarpang
Samdrupjongkhar
Trongsa
Haa
Lhuntse
Mongar
Trashigang
Bumthang
Name/choose the service you avail:
*
Choose
Issuance of Recommendation for: a) work permits for foreign workers in accommodation sectors,
Death Registration
Registration of Motor Vehicles
Attending road blocks along public transport routes
Issuance of Nationality Certificate
Endorsement of Driving License
Change of Head of Household
Issuance of Recommendation for: d) import of tourist vehicle for Tour Operators
Endorsement of Forex Remittance
Recommendation Letter and Value-addition Certificate
Name Transfer (Ownership Transfer) & Establishment Name Change (large & medium scale industries)
Organ Transplant
Issuance Custom Declaration/clearance
Issuance of New CID/ SRP card
Pharmacy (Medicine Counter)
Electrocardiogram (ECG)
Cable TV License
Issuance and Refill of Subsidized LPG & SKO
Issuance of Replacement of CID/SRP card
Registration/ Renewal and Cancellation of Specialized Trade
X-Ray services
Letter of Intent for SRF Land (Commercial Purposes)
Import regulation of plants and plant materials including agro chemicals
Issuance of Recommendation for Business Guest Visa
Change of Citizen Information
Bhutan Biosecurity System Service
FDI Project Approval
Issuance of Household Information
Technical Authorization/ Renewal for Sale & Distribution of Medicinal Products
Broadcasting Licenses for Commercial FM Radio
Issuance of Approval for new Bar License
Application for Scholarship
Environment Clearance for urban roads, housing colonies, river-training works
Issuance of Ordinary Passport
Issuance of Learner Licenses
Dzongkha Language Services
Attestation of Agreement, Wills, Contracts, Testaments
Application for Domestic Project Approval
Clerical Re-check
Registration/ Renewal and Cancellation of Consultant Firm
Issuance of Duplicate Examination Documents
Laboratory Diagnostic tests (Ultrasonography)
Issuance of Business Licenses (Micro, Retail, Wholesale)
Media Licenses for Individual Publishing License
Export Certification of Plant and Plant Materials
Issuance of Recommendation for: e) import of trekking equipment for Tour Operators)
Issuance of route permits
Approval of Foreign workers (New, Renewal, Additional)
Laboratory Services
Renewal of driver's license
Third Country Import Licenses (Manufacturing Industries)
Attestation of Documents
Name Change/ Correction of DoB
Verification/ Endorsement of Import Duty Exemption Certificate for: : b) Import of tourist vehicle
Issuance of Replacement Documents
Renewal of learner licenses
Application for new BSA/ BSA Registration
Telecommunication Licenses (Technical Clearance)
Tourist Visa endorsement
Issuance of Flagpole, Fencing Pole and Firewood
Registration of Medicinal Produce
Radiocommunication Licenses for Radio Apparatus License
Pet Registration
Annual Business Income tax declaration
Issuance of Recommendation for: b) Tour Operator License
Sterilization (Spay & Neuter)
Conducting driving test (theoretical & practical)
Import House Registration Certificate
Annual Personal Income tax declaration
Verification/ Endorsement of Import Duty Exemption Certificate for: a) Import of hotel and trekking equipment
Issuance of Recommendation for: c) import of hotel equipment for hotels
Reviewing of building designs and drawings/ Sanctioning of Technical approval
Food Safety Licensing of Food Business
Registration/ Renewal/ Change and Cancellation of Contractor Certificate
Verification/Approval of Tour Payment to Tour operators
Translation of Marriage Certificate
Compliant Management
Registration/ Renewal/ Cancellation of Architect
Marriage Certificate
Job Seeker Registration
Import Authorization for Medicinal Products
Registration of Books
Update/ Change Spouse Information
Lost Documents
Application for Post Registration changes of Medicinal Products
Radiocommunication Licenses for Radio Amateur License
Issuance of vehicle registration & road worthiness certificate
Renewal of vehicle registration certificate
FDI Registration
Closing of Accounts and Transfer of Shares
Treatment of Animals
Replacement of Ordinary Passport
Media Licenses for Publishing House License
Printing & issuance of driving licenses
Renewal of Licence (Large and Medium)
Child Travel Documents
Single/Marital Status
Census Transfer
Issuance of Certificate of Origin
Issuance of Letter of Interest for leasing State Reserved Forest Land
Broadcasting Licenses Campus Radio
Business Guest Visa (Construction, Services & Manufacturing Industries)
Issuance of Recommendation for Import License
Registration/ Renewal of Professional as Competent Person
Issuance of Import License
Ultrasonography
Inspection of vehicle road worthiness & renew the road worthiness certificate
Authorization for Import/ Export/ Transit of Schedule III, IV and V Substances
Issuance of English Language Proficiency Certificate
Radiocommunication Licenses for Radio Spectrum License
Issue and Renewal of Tour Guide & Trekking staff license
Issuance of Rural Timber Permit
Employer Registration
Printing Press License
Name Change (Citizen)
Application for Cottage and Small -Scale Industry License
Duplication/replacement of learner licenses
Child Adoption
Clinical Diagnostic test (Ultrasonography)
Reality Show Permit
What device are you using to avail the service?
*
Desktop Computer
Laptop
Smart phone
TAB/iPAD
Others
Which access point are you using for the internet service?
*
OFFICE
HOME
CAFE
COMUNITY CENTER
MOBILE PHONE
OTHERS
Is this your first time using online service?
*
YES
NO
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