Citizen Perception Survey on Public Services
The citizen perception survey on the key public services is designed to strengthen citizen engagement in the delivery of public services. Please share your honest feedback and opinion based on your experience of availing the service/s and any suggestions to improve service delivery will be highly appreciated.
No personal identification data will be captured.
This survey will take about 2-3 minutes to complete.
* Required
Your Gender
*
MALE
FEMALE
OTHERS
Which age group do you fall into
*
BELOW 20
21 - 30
31 - 40
41- 50
ABOVE 50
Which Dzongkhag are you applying from?
*
Choose
Paro
Mongar
Chukha
Punakha
Lhuntse
Dagana
Sarpang
Pemagatshel
Samtse
Haa
Samdrupjongkhar
Gasa
Trashiyangtse
Thimphu
Zhemgang
Tsirang
Wangdiphodrang
Trashigang
Bumthang
Trongsa
Name/choose the service you avail:
*
Choose
Renewal of driver's license
Issuance of Nationality Certificate
Issuance of vehicle registration & road worthiness certificate
Issuance of Duplicate Examination Documents
Technical Authorization/ Renewal for Sale & Distribution of Medicinal Products
Marriage Certificate
Organ Transplant
Broadcasting Licenses Campus Radio
Issuance of Recommendation for: a) work permits for foreign workers in accommodation sectors,
Authorization for Import/ Export/ Transit of Schedule III, IV and V Substances
Electrocardiogram (ECG)
Environment Clearance for urban roads, housing colonies, river-training works
Issuance of English Language Proficiency Certificate
Registration/ Renewal of Professional as Competent Person
Replacement of Ordinary Passport
Application for Post Registration changes of Medicinal Products
Radiocommunication Licenses for Radio Apparatus License
Issuance of Recommendation for Business Guest Visa
Recommendation Letter and Value-addition Certificate
Radiocommunication Licenses for Radio Amateur License
FDI Registration
Issuance of route permits
Pet Registration
Application for Domestic Project Approval
Application for new BSA/ BSA Registration
Issuance of Certificate of Origin
Bhutan Biosecurity System Service
Sterilization (Spay & Neuter)
Printing & issuance of driving licenses
Cable TV License
Approval of Foreign workers (New, Renewal, Additional)
Media Licenses for Publishing House License
Verification/ Endorsement of Import Duty Exemption Certificate for: : b) Import of tourist vehicle
Issuance of Recommendation for: c) import of hotel equipment for hotels
Registration/ Renewal/ Change and Cancellation of Contractor Certificate
Reviewing of building designs and drawings/ Sanctioning of Technical approval
Employer Registration
Issuance and Refill of Subsidized LPG & SKO
Single/Marital Status
Census Transfer
Renewal of vehicle registration certificate
Printing Press License
Issuance of Recommendation for Import License
Issuance of Household Information
Conducting driving test (theoretical & practical)
Laboratory Services
Application for Scholarship
Annual Personal Income tax declaration
Broadcasting Licenses for Commercial FM Radio
Registration of Books
Attestation of Documents
Export Certification of Plant and Plant Materials
Verification/ Endorsement of Import Duty Exemption Certificate for: a) Import of hotel and trekking equipment
Issuance of Learner Licenses
Food Safety Licensing of Food Business
Attending road blocks along public transport routes
Endorsement of Forex Remittance
Duplication/replacement of learner licenses
Compliant Management
Inspection of vehicle road worthiness & renew the road worthiness certificate
Annual Business Income tax declaration
Translation of Marriage Certificate
Registration/ Renewal and Cancellation of Consultant Firm
Death Registration
Issuance of Rural Timber Permit
Issuance of Recommendation for: e) import of trekking equipment for Tour Operators)
Registration/ Renewal/ Cancellation of Architect
Name Transfer (Ownership Transfer) & Establishment Name Change (large & medium scale industries)
Issuance of Replacement of CID/SRP card
Closing of Accounts and Transfer of Shares
Registration of Medicinal Produce
Laboratory Diagnostic tests (Ultrasonography)
Import Authorization for Medicinal Products
Name Change (Citizen)
Business Guest Visa (Construction, Services & Manufacturing Industries)
Endorsement of Driving License
Issue and Renewal of Tour Guide & Trekking staff license
Issuance of Recommendation for: d) import of tourist vehicle for Tour Operators
Issuance of Replacement Documents
Radiocommunication Licenses for Radio Spectrum License
Issuance of Flagpole, Fencing Pole and Firewood
Renewal of learner licenses
Issuance of Approval for new Bar License
Import House Registration Certificate
Change of Head of Household
X-Ray services
Telecommunication Licenses (Technical Clearance)
Job Seeker Registration
Renewal of Licence (Large and Medium)
Issuance of New CID/ SRP card
FDI Project Approval
Import regulation of plants and plant materials including agro chemicals
Child Adoption
Attestation of Agreement, Wills, Contracts, Testaments
Pharmacy (Medicine Counter)
Child Travel Documents
Change of Citizen Information
Ultrasonography
Name Change/ Correction of DoB
Verification/Approval of Tour Payment to Tour operators
Treatment of Animals
Issuance of Recommendation for: b) Tour Operator License
Issuance of Business Licenses (Micro, Retail, Wholesale)
Registration of Motor Vehicles
Lost Documents
Tourist Visa endorsement
Issuance of Ordinary Passport
Clinical Diagnostic test (Ultrasonography)
Letter of Intent for SRF Land (Commercial Purposes)
Third Country Import Licenses (Manufacturing Industries)
Issuance of Letter of Interest for leasing State Reserved Forest Land
Media Licenses for Individual Publishing License
Registration/ Renewal and Cancellation of Specialized Trade
Dzongkha Language Services
Clerical Re-check
Reality Show Permit
Issuance of Import License
Application for Cottage and Small -Scale Industry License
Issuance Custom Declaration/clearance
Update/ Change Spouse Information
What device are you using to avail the service?
*
Desktop Computer
Laptop
Smart phone
TAB/iPAD
Others
Which access point are you using for the internet service?
*
OFFICE
HOME
CAFE
COMUNITY CENTER
MOBILE PHONE
OTHERS
Is this your first time using online service?
*
YES
NO
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