Citizen Perception Survey on Public Services
The citizen perception survey on the key public services is designed to strengthen citizen engagement in the delivery of public services. Please share your honest feedback and opinion based on your experience of availing the service/s and any suggestions to improve service delivery will be highly appreciated.
No personal identification data will be captured.
This survey will take about 2-3 minutes to complete.
* Required
Your Gender
*
MALE
FEMALE
OTHERS
Which age group do you fall into
*
BELOW 20
21 - 30
31 - 40
41- 50
ABOVE 50
Which Dzongkhag are you applying from?
*
Choose
Samdrupjongkhar
Trongsa
Punakha
Sarpang
Gasa
Mongar
Bumthang
Trashigang
Tsirang
Paro
Thimphu
Haa
Dagana
Wangdiphodrang
Trashiyangtse
Pemagatshel
Zhemgang
Samtse
Chukha
Lhuntse
Name/choose the service you avail:
*
Choose
Issuance of Letter of Interest for leasing State Reserved Forest Land
Application for new BSA/ BSA Registration
Job Seeker Registration
Renewal of Licence (Large and Medium)
Duplication/replacement of learner licenses
Verification/ Endorsement of Import Duty Exemption Certificate for: a) Import of hotel and trekking equipment
Environment Clearance for urban roads, housing colonies, river-training works
Inspection of vehicle road worthiness & renew the road worthiness certificate
Issuance of Approval for new Bar License
Application for Post Registration changes of Medicinal Products
Attestation of Documents
FDI Registration
Death Registration
Issuance of Certificate of Origin
Compliant Management
Bhutan Biosecurity System Service
Radiocommunication Licenses for Radio Amateur License
Name Transfer (Ownership Transfer) & Establishment Name Change (large & medium scale industries)
Issuance of Recommendation for: c) import of hotel equipment for hotels
Issuance of Household Information
Issuance of Recommendation for Business Guest Visa
Closing of Accounts and Transfer of Shares
Issuance of Nationality Certificate
Authorization for Import/ Export/ Transit of Schedule III, IV and V Substances
Sterilization (Spay & Neuter)
Employer Registration
Issuance of English Language Proficiency Certificate
Issuance of Replacement Documents
Media Licenses for Publishing House License
Ultrasonography
Census Transfer
Issuance of Recommendation for: b) Tour Operator License
Renewal of driver's license
Name Change (Citizen)
Reviewing of building designs and drawings/ Sanctioning of Technical approval
Issuance of vehicle registration & road worthiness certificate
Child Travel Documents
Issuance of Recommendation for: d) import of tourist vehicle for Tour Operators
Registration/ Renewal/ Change and Cancellation of Contractor Certificate
Annual Personal Income tax declaration
Application for Scholarship
Import House Registration Certificate
Change of Citizen Information
Pet Registration
Attending road blocks along public transport routes
Pharmacy (Medicine Counter)
Name Change/ Correction of DoB
Issuance of Learner Licenses
Cable TV License
Letter of Intent for SRF Land (Commercial Purposes)
Laboratory Services
Radiocommunication Licenses for Radio Apparatus License
Lost Documents
Translation of Marriage Certificate
Registration/ Renewal of Professional as Competent Person
Registration of Medicinal Produce
Printing & issuance of driving licenses
Issuance of Replacement of CID/SRP card
X-Ray services
Issuance of New CID/ SRP card
Issuance of Recommendation for: a) work permits for foreign workers in accommodation sectors,
Change of Head of Household
Third Country Import Licenses (Manufacturing Industries)
Technical Authorization/ Renewal for Sale & Distribution of Medicinal Products
Marriage Certificate
Issuance of Recommendation for: e) import of trekking equipment for Tour Operators)
Registration of Books
Registration/ Renewal and Cancellation of Consultant Firm
Issuance and Refill of Subsidized LPG & SKO
Food Safety Licensing of Food Business
Endorsement of Driving License
Media Licenses for Individual Publishing License
Registration/ Renewal/ Cancellation of Architect
Endorsement of Forex Remittance
Issuance of Import License
Registration of Motor Vehicles
Attestation of Agreement, Wills, Contracts, Testaments
Renewal of learner licenses
Application for Domestic Project Approval
Radiocommunication Licenses for Radio Spectrum License
Issuance of Ordinary Passport
Clinical Diagnostic test (Ultrasonography)
Tourist Visa endorsement
Export Certification of Plant and Plant Materials
Broadcasting Licenses for Commercial FM Radio
Treatment of Animals
Recommendation Letter and Value-addition Certificate
Issuance of Business Licenses (Micro, Retail, Wholesale)
Child Adoption
Reality Show Permit
Issuance Custom Declaration/clearance
Application for Cottage and Small -Scale Industry License
Issue and Renewal of Tour Guide & Trekking staff license
Issuance of Recommendation for Import License
FDI Project Approval
Update/ Change Spouse Information
Approval of Foreign workers (New, Renewal, Additional)
Conducting driving test (theoretical & practical)
Verification/ Endorsement of Import Duty Exemption Certificate for: : b) Import of tourist vehicle
Clerical Re-check
Verification/Approval of Tour Payment to Tour operators
Single/Marital Status
Import Authorization for Medicinal Products
Renewal of vehicle registration certificate
Import regulation of plants and plant materials including agro chemicals
Registration/ Renewal and Cancellation of Specialized Trade
Broadcasting Licenses Campus Radio
Laboratory Diagnostic tests (Ultrasonography)
Issuance of Duplicate Examination Documents
Dzongkha Language Services
Issuance of route permits
Annual Business Income tax declaration
Issuance of Rural Timber Permit
Telecommunication Licenses (Technical Clearance)
Issuance of Flagpole, Fencing Pole and Firewood
Replacement of Ordinary Passport
Organ Transplant
Printing Press License
Electrocardiogram (ECG)
Business Guest Visa (Construction, Services & Manufacturing Industries)
What device are you using to avail the service?
*
Desktop Computer
Laptop
Smart phone
TAB/iPAD
Others
Which access point are you using for the internet service?
*
OFFICE
HOME
CAFE
COMUNITY CENTER
MOBILE PHONE
OTHERS
Is this your first time using online service?
*
YES
NO
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