Citizen Perception Survey on Public Services
The citizen perception survey on the key public services is designed to strengthen citizen engagement in the delivery of public services. Please share your honest feedback and opinion based on your experience of availing the service/s and any suggestions to improve service delivery will be highly appreciated.
No personal identification data will be captured.
This survey will take about 2-3 minutes to complete.
* Required
Your Gender
*
MALE
FEMALE
OTHERS
Which age group do you fall into
*
BELOW 20
21 - 30
31 - 40
41- 50
ABOVE 50
Which Dzongkhag are you applying from?
*
Choose
Sarpang
Dagana
Punakha
Trongsa
Samtse
Zhemgang
Wangdiphodrang
Mongar
Haa
Paro
Gasa
Samdrupjongkhar
Tsirang
Lhuntse
Pemagatshel
Trashigang
Chukha
Bumthang
Trashiyangtse
Thimphu
Name/choose the service you avail:
*
Choose
Issuance of Certificate of Origin
Import House Registration Certificate
Clerical Re-check
Registration/ Renewal/ Change and Cancellation of Contractor Certificate
FDI Project Approval
Application for Domestic Project Approval
Issuance of Household Information
Verification/ Endorsement of Import Duty Exemption Certificate for: a) Import of hotel and trekking equipment
Registration/ Renewal and Cancellation of Specialized Trade
Food Safety Licensing of Food Business
Pharmacy (Medicine Counter)
Recommendation Letter and Value-addition Certificate
FDI Registration
Issuance of Recommendation for: b) Tour Operator License
Single/Marital Status
Issuance Custom Declaration/clearance
Media Licenses for Individual Publishing License
Replacement of Ordinary Passport
Census Transfer
Attending road blocks along public transport routes
Business Guest Visa (Construction, Services & Manufacturing Industries)
Issuance of Recommendation for: e) import of trekking equipment for Tour Operators)
Issuance of Recommendation for: c) import of hotel equipment for hotels
Registration/ Renewal/ Cancellation of Architect
Name Change (Citizen)
Application for Post Registration changes of Medicinal Products
Registration of Motor Vehicles
Radiocommunication Licenses for Radio Spectrum License
Import regulation of plants and plant materials including agro chemicals
Translation of Marriage Certificate
Issuance of Learner Licenses
Compliant Management
Issuance of Replacement Documents
Issuance of vehicle registration & road worthiness certificate
Registration of Medicinal Produce
Issuance of Letter of Interest for leasing State Reserved Forest Land
Import Authorization for Medicinal Products
Issuance of Ordinary Passport
Reality Show Permit
Application for new BSA/ BSA Registration
Letter of Intent for SRF Land (Commercial Purposes)
Child Travel Documents
Environment Clearance for urban roads, housing colonies, river-training works
Issuance of Recommendation for: a) work permits for foreign workers in accommodation sectors,
Renewal of learner licenses
Marriage Certificate
Issuance of Duplicate Examination Documents
Issuance of route permits
Endorsement of Driving License
Annual Business Income tax declaration
Issuance of Import License
Registration/ Renewal and Cancellation of Consultant Firm
Update/ Change Spouse Information
Reviewing of building designs and drawings/ Sanctioning of Technical approval
Technical Authorization/ Renewal for Sale & Distribution of Medicinal Products
Issuance of Rural Timber Permit
Change of Citizen Information
Radiocommunication Licenses for Radio Amateur License
Issuance of New CID/ SRP card
Electrocardiogram (ECG)
Broadcasting Licenses for Commercial FM Radio
Cable TV License
Bhutan Biosecurity System Service
Treatment of Animals
Approval of Foreign workers (New, Renewal, Additional)
Job Seeker Registration
Export Certification of Plant and Plant Materials
Verification/Approval of Tour Payment to Tour operators
Employer Registration
Laboratory Diagnostic tests (Ultrasonography)
Endorsement of Forex Remittance
Issuance of Nationality Certificate
Broadcasting Licenses Campus Radio
Tourist Visa endorsement
Printing & issuance of driving licenses
Application for Scholarship
Death Registration
Ultrasonography
Issuance of Recommendation for: d) import of tourist vehicle for Tour Operators
Clinical Diagnostic test (Ultrasonography)
Issuance of Flagpole, Fencing Pole and Firewood
Issuance of Recommendation for Import License
Third Country Import Licenses (Manufacturing Industries)
Issuance and Refill of Subsidized LPG & SKO
Lost Documents
Renewal of vehicle registration certificate
Change of Head of Household
Laboratory Services
Dzongkha Language Services
Verification/ Endorsement of Import Duty Exemption Certificate for: : b) Import of tourist vehicle
Media Licenses for Publishing House License
Application for Cottage and Small -Scale Industry License
Radiocommunication Licenses for Radio Apparatus License
Registration/ Renewal of Professional as Competent Person
Pet Registration
Issuance of Replacement of CID/SRP card
Renewal of driver's license
Attestation of Agreement, Wills, Contracts, Testaments
Name Transfer (Ownership Transfer) & Establishment Name Change (large & medium scale industries)
Closing of Accounts and Transfer of Shares
Annual Personal Income tax declaration
Issuance of Business Licenses (Micro, Retail, Wholesale)
Authorization for Import/ Export/ Transit of Schedule III, IV and V Substances
Attestation of Documents
Issuance of English Language Proficiency Certificate
Child Adoption
Sterilization (Spay & Neuter)
Telecommunication Licenses (Technical Clearance)
Name Change/ Correction of DoB
X-Ray services
Issuance of Recommendation for Business Guest Visa
Renewal of Licence (Large and Medium)
Registration of Books
Printing Press License
Organ Transplant
Issue and Renewal of Tour Guide & Trekking staff license
Issuance of Approval for new Bar License
Inspection of vehicle road worthiness & renew the road worthiness certificate
Duplication/replacement of learner licenses
Conducting driving test (theoretical & practical)
What device are you using to avail the service?
*
Desktop Computer
Laptop
Smart phone
TAB/iPAD
Others
Which access point are you using for the internet service?
*
OFFICE
HOME
CAFE
COMUNITY CENTER
MOBILE PHONE
OTHERS
Is this your first time using online service?
*
YES
NO
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This form was created inside of Royal Government of Bhutan.
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