Citizen Perception Survey on Public Services
The citizen perception survey on the key public services is designed to strengthen citizen engagement in the delivery of public services. Please share your honest feedback and opinion based on your experience of availing the service/s and any suggestions to improve service delivery will be highly appreciated.
No personal identification data will be captured.
This survey will take about 2-3 minutes to complete.
* Required
Your Gender
*
MALE
FEMALE
OTHERS
Which age group do you fall into
*
BELOW 20
21 - 30
31 - 40
41- 50
ABOVE 50
Which Dzongkhag are you applying from?
*
Choose
Lhuntse
Gasa
Thimphu
Pemagatshel
Zhemgang
Paro
Punakha
Sarpang
Tsirang
Trashiyangtse
Trongsa
Dagana
Samdrupjongkhar
Chukha
Trashigang
Samtse
Wangdiphodrang
Haa
Mongar
Bumthang
Name/choose the service you avail:
*
Choose
Issuance of New CID/ SRP card
Attestation of Agreement, Wills, Contracts, Testaments
Third Country Import Licenses (Manufacturing Industries)
Lost Documents
Letter of Intent for SRF Land (Commercial Purposes)
Issuance of Recommendation for Business Guest Visa
Radiocommunication Licenses for Radio Spectrum License
Issuance of route permits
Renewal of Licence (Large and Medium)
Pharmacy (Medicine Counter)
Issuance of Business Licenses (Micro, Retail, Wholesale)
Authorization for Import/ Export/ Transit of Schedule III, IV and V Substances
Media Licenses for Individual Publishing License
Change of Citizen Information
Single/Marital Status
Issuance of Recommendation for Import License
Ultrasonography
Application for new BSA/ BSA Registration
Issuance of Nationality Certificate
Issuance of Household Information
Renewal of learner licenses
Closing of Accounts and Transfer of Shares
Laboratory Services
Import Authorization for Medicinal Products
Cable TV License
Registration/ Renewal/ Cancellation of Architect
Issuance of Replacement of CID/SRP card
Issuance of Recommendation for: e) import of trekking equipment for Tour Operators)
Registration of Books
Update/ Change Spouse Information
Application for Cottage and Small -Scale Industry License
Issuance of Rural Timber Permit
Endorsement of Forex Remittance
Radiocommunication Licenses for Radio Apparatus License
Business Guest Visa (Construction, Services & Manufacturing Industries)
Death Registration
Job Seeker Registration
Pet Registration
Laboratory Diagnostic tests (Ultrasonography)
FDI Registration
Registration/ Renewal/ Change and Cancellation of Contractor Certificate
Treatment of Animals
Translation of Marriage Certificate
Broadcasting Licenses Campus Radio
Issuance of Recommendation for: d) import of tourist vehicle for Tour Operators
Issuance of Import License
FDI Project Approval
Name Change (Citizen)
Media Licenses for Publishing House License
Tourist Visa endorsement
Registration/ Renewal of Professional as Competent Person
Issuance of Ordinary Passport
Registration/ Renewal and Cancellation of Specialized Trade
X-Ray services
Application for Scholarship
Registration of Motor Vehicles
Compliant Management
Attending road blocks along public transport routes
Child Adoption
Renewal of vehicle registration certificate
Marriage Certificate
Change of Head of Household
Issuance of Learner Licenses
Verification/Approval of Tour Payment to Tour operators
Endorsement of Driving License
Issuance of Recommendation for: a) work permits for foreign workers in accommodation sectors,
Organ Transplant
Reality Show Permit
Application for Domestic Project Approval
Export Certification of Plant and Plant Materials
Approval of Foreign workers (New, Renewal, Additional)
Issuance of Flagpole, Fencing Pole and Firewood
Issuance of vehicle registration & road worthiness certificate
Sterilization (Spay & Neuter)
Issuance Custom Declaration/clearance
Broadcasting Licenses for Commercial FM Radio
Conducting driving test (theoretical & practical)
Dzongkha Language Services
Import regulation of plants and plant materials including agro chemicals
Inspection of vehicle road worthiness & renew the road worthiness certificate
Reviewing of building designs and drawings/ Sanctioning of Technical approval
Attestation of Documents
Issuance and Refill of Subsidized LPG & SKO
Registration of Medicinal Produce
Issuance of Approval for new Bar License
Child Travel Documents
Issuance of Recommendation for: b) Tour Operator License
Replacement of Ordinary Passport
Telecommunication Licenses (Technical Clearance)
Annual Personal Income tax declaration
Food Safety Licensing of Food Business
Recommendation Letter and Value-addition Certificate
Bhutan Biosecurity System Service
Verification/ Endorsement of Import Duty Exemption Certificate for: : b) Import of tourist vehicle
Name Change/ Correction of DoB
Name Transfer (Ownership Transfer) & Establishment Name Change (large & medium scale industries)
Verification/ Endorsement of Import Duty Exemption Certificate for: a) Import of hotel and trekking equipment
Clerical Re-check
Issuance of Letter of Interest for leasing State Reserved Forest Land
Radiocommunication Licenses for Radio Amateur License
Import House Registration Certificate
Duplication/replacement of learner licenses
Printing Press License
Electrocardiogram (ECG)
Issuance of English Language Proficiency Certificate
Application for Post Registration changes of Medicinal Products
Issue and Renewal of Tour Guide & Trekking staff license
Renewal of driver's license
Technical Authorization/ Renewal for Sale & Distribution of Medicinal Products
Employer Registration
Issuance of Certificate of Origin
Printing & issuance of driving licenses
Annual Business Income tax declaration
Issuance of Duplicate Examination Documents
Issuance of Recommendation for: c) import of hotel equipment for hotels
Issuance of Replacement Documents
Registration/ Renewal and Cancellation of Consultant Firm
Clinical Diagnostic test (Ultrasonography)
Environment Clearance for urban roads, housing colonies, river-training works
Census Transfer
What device are you using to avail the service?
*
Desktop Computer
Laptop
Smart phone
TAB/iPAD
Others
Which access point are you using for the internet service?
*
OFFICE
HOME
CAFE
COMUNITY CENTER
MOBILE PHONE
OTHERS
Is this your first time using online service?
*
YES
NO
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This form was created inside of Royal Government of Bhutan.
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