Data Recovery Form
Authorization and data information
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If the computer cannot detect the presence of the hard drive, or if you hear unusual
clicking, "high pitch whirring" or scratching sounds coming from the drive when the computer is on,
the drive is probably physically damaged.
Does the drive appear to be physically damaged? *
Is the drive encrypted? *
Have you performed a system restore? *
What type of drive or device is it (check all that apply)? *
What size of drive is it? *
What Operating System was on the computer? *
What device is this from or used with? *
Please explain the symptoms of the problem. Also, describe what has been done to attempt to fix the problem. *
Please list any critical files or file types and folders you want recovered. For example, "My Documents", "Report.doc", or simply state that you want as much data retrieved as possible. Be as thorough as possible; specific filenames will help us the most. File extensions will also be helpful. *
Customer information
Name *
Complete address *
Phone *
Do you need rush service? *
A diagnostic charge of $150 applies regardless of success or proceeding with recovery. *
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