Chromebook Troubleshooting Request
To request help with a USD 353 district-owned Chromebook, please complete this form. Someone from the district technology department will make every effort to contact you within 1 business day to help resolve the issue.

Before you complete this form, please power down the Chromebook, allow it to completely turn off, and then restart it. Most of the time, doing this will fix the problem you are experiencing. If not, continue filling out this form.
Email address *
Parent/Guardian Name: *
Your answer
Name of child whose Chromebook is experiencing an issue: *
Your answer
School child attends: *
Your answer
From the choices below, please choose the description that best represents the problem(s) the Chromebook is experiencing: *
If you marked "Other issue" on the previous question, please explain problem to the best of your knowledge:
Your answer
Chromebook comments, questions, or concerns:
Your answer
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