TCS Client Satisfaction Survey

Total Care Saudi is a third party administration company that is managing or used to manage your policy with respect to your Medical Insurance Services such as Healthcare Providers Network, Client Support and Call Center, Pre-Approvals and Reimbursement Claims Management.

Through this questionnaire, we seek feedback on your experience with us. The aim of this is to help TCS evaluate your satisfaction with its current processes and identify potential areas of enhancements to improve customer’s experience.

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