Swissvale Library survey 2018
The Carnegie Free Library of Swissvale wants to hear from you! Please complete this brief survey. The information will be used to improve the Library and its services. If you include your name and phone number, you will be entered into a drawing to win a $25 Giant Eagle gift card. Responses will be accepted until December 15th. One survey per patron please.
Approximately how often do you visit the Swissvale Library?
At least once a week
About once a month
Once every six months or so
Once a year or less
What are your main reasons for visiting the Library? (Check all that apply.)
To borrow books, audiobooks, magazines or other items
To borrow DVDs or TV shows
To use the computers
To read newspapers and/or magazines
To study and/or work
To attend a program and/or bring my child to a program
To see and talk with friends
How do you usually get to the Library?
Walk or bike
Drive or get a ride
Take the bus
Please tell us about the services that you receive from the Library staff. (Check all that apply.)
The staff are friendly and courteous.
The staff are knowledgeable and able to help me with my needs.
The staff check my materials in and out in a timely manner.
I generally do not interact with the staff during my visits.
How do you find out about events at the Library? (Check all that apply.)
Word of mouth
Newsletters or flyers, including Swissvale News and the Library's newsletter
Library website/Facebook page
Posters, flyers, or signs at the library
Overall, how satisfied are you with the Library?
Neither satisfied nor dissatisfied
What additional programs and activities would you like the Library to have?
Tell us how the Library could be better for you and your family - including books, DVDs and other material, programs, facilities, hours of operation, etc.
Anything else you would like to let us know?
What other libraries do you use? (Check all that apply.)
C. C. Mellor or Forest Hills
Wilkinsburg or Eastridge
CLP Squirrel Hill
Other CLP libraries
Other county libraries
Help us get a picture of the ages of our users by telling us your age and that of your family members who use the library. (Check all that apply.)
13 - 18
19 - 29
30 - 49
50 - 59
60 - 69
Please include your name and email or phone number to be eligible for our gift card drawing.
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