Translation Quality Management methodologies and technologies
Welcome to the 2021 Translation Quality Management methodologies and technologies study. The goal of this academic research initiative is to have an overview of the different approaches, tools, and processes adopted by companies, language service providers and subject matter experts to manage and evaluate translation quality. The results will be shared with the participants and the wider public to contribute to the advancement of this discipline in the translation and localisation industry.

If you are involved in translation quality management processes, we would love to hear from you! We are looking for established professionals from all over the world, as well as consultants and researchers.

This survey is divided into 5 parts and will take 30 minutes to complete. Alternatively, you can schedule an online interview through

This survey will close on the 15th of October 2021.

To thank you for your time, we will send you a complimentary summary of the results BEFORE the publication of the research in a public repository. You will find the instructions to receive the summary at the end of this survey.

We also welcome you to contact us if you have any questions:

Let’s get started!

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Thank you for your participation in this academic study. This questionnaire is part of the doctoral study of the researcher Jennifer Vela Valido, a PhD candidate at the University of Las Palmas de Gran Canaria (Spain), under the supervision of Dr. Laura Cruz (ULGPC) and Dr. Jorge Díaz Cintas (University College London). Your information is strictly confidential and will be only used for academic and research purposes. This research will not store or publish personally identifiable information such as personal names or company names. All the responses will be anomymised and aggregated. No risks are associated with this study. You can withdraw your answers at any point within the time that the questionnaire is online; without providing any explanations nor bearing any consequences. By clicking "Yes" you agree that you have read and understood the above and you will proceed to the following step of this study.
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