Avaliação da Qualidade da Doceria Tudo Bolo

Este questionário é um etapa de um Trabalho de Conclusão de Curso de Engenharia de Produção do Centro Universitário do Pará.
As questões abaixo visam identificar a percepção dos clientes da Tudo Bolo em relação ao atendimento, serviços, produto, estrutura e imagem da empresa.

Para responder, há uma escala de 1 a 5 onde:

5 - Muito SATISFEITO

4 - SATISFEITO

3 - PARCIALMENTE Satisfeito

2 - INSATISFEITO

1 - MUITO INSATISFEITO

Gostaríamos de sua contribuição e desde já agradecemos seu apoio ao preencher a pesquisa abaixo.

    PARA QUE NÃO OCORRAM DESVIOS NOS RESULTADOS DA PESQUISA É NECESSÁRIO QUE VOCÊ CONHEÇA A DOCERIA TUDO BOLO.

    Perfil do Consumidor

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    ESTRUTURA

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    PRODUTO

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    SERVIÇOS

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    ATENDIMENTO

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    IMAGEM

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