Madawaska Valley Public Library User Survey
Please take the time to fill out this questionnaire to help us plan for improvements in library service.
1. Gender *
2. Age Group *
3. How many people are there in your household?
1
2
3
4
5 or more
12 or younger
13-18
19-35
36-64
65 and over
4. Where is your permanent residence? *
Your answer
5. How often do you visit the Madawaska Valley Public library? *
6. Do you typically combine a trip to the library with any of the following? (Check as many as apply.) *
Required
7. Please indicate below the time and days when you tend to visit the library. (Check as many boxes as apply.)
Mon
Tues
Wed
Thurs
Fri
Sat
9am -12pm
12pm -3pm
3pm - 5pm
5pm - 7pm
8. Do you find the library's hours of operation convenient? *
If no, please indicate the hours you would prefer.
Mon
Tues
Wed
Thurs
Fri
Sat
9am -12pm
12pm -3pm
3pm - 5pm
5pm -7pm
7pm-9pm
9. Overall, how satisfied are you with the library? *
10. Please check your satisfaction rate for the following:
Very satisfied
Somewhat satisfied
Not at all satisfied
Not applicable/Don't know
Study space
Noise levels
Availability of staff
Helpfulness of staff
Availability of loan items
Range of subjects covered by items available
Sufficiency of materials
Materials up to date
Other (please specify below)
If you chose "other" in question 10, please specify below.
Your answer
11. How would you rate the library facilities? *
Good
Satisfactory
Poor
Not applicable/Don't know
Air Conditioning
Physical access
Main entrance access
Rear entrance access
Basement
Children's area
Book sale area
Washroom
Reading/study area
Computer area
Check out desk
Shelving layout and accessibility
Personal safety and security
12. In your opinion, which are the most important roles the library should play in this community? Please put a number to indicate priority from 1 to 12, 1 being the most important. (Scroll to the left to see additional columns.)
1
2
3
4
5
6
7
8
9
10
11
12
Community gathering place: a central focus point for community activities
Information about the community, local activities and services
Formal education support for individuals of all ages
Provision of popular materials for all ages
Preschoolers' introduction to learning
Programs and resources for young adults
Reference materials
Local history and genealogy resource
Literacy support
Computer literacy support
A place to feel welcome and safe
Other (please specify below)
If you chose "other" in question 12, please specify below.
Your answer
13. Please rate the library's collections. *
Good
Satisfactory
Poor
Don't know
Reference
Adult Fiction
Adult non-fiction
Magazines
Children's books
Young adult books
Books on CD
E-books
Music
DVDs
14. What use do you make of the library? (Check as many as apply.) *
Required
15. Would you support the funding of a new library? *
If yes, how?
16. Do you have any additional comments you would like to make?
Your answer
Thank you for completing this questionnaire. Your comments will contribute to how our library services and facilities can be improved.
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