2021 CXPA Virtual Presentation Proposal
CXPA is committed to organizing and delivering virtual programs that respond to our greatest member and stakeholder interests. If you are interested and willing to lead such a program as a volunteer speaker, please complete this form with your top one to three program proposals in these interest areas. To learn more about how the interest areas below were determined, please visit <<insert link>>.
Please be as complete as possible. We plan to share the collected information with CXPA Network leaders and program planners. By completing and submitting this form, you are giving permission for us to share this information with these planners who may contact you directly to schedule a virtual presentation by you on a mutually agreed date and time.
Your name (including CX credentials)
To serve the diversity of the CX profession, program planners have asked that we collect demographic information to help them consider the diversity of their program speakers across their program offerings. Providing demographic information is optional.
Demographics (mark all that apply)
Person with a disability
I prefer not to answer
I prefer to self-describe (please use "other" option below)
Program Proposal #1
Which best describes this program?
Presenter-led case study
CX Book author presentation
CX product demonstration
Which level of CX experience would benefit most from this presentation?
No CX experience
1 - 3 years experience
3 - 5 years experience
6 - 10 years
More than 10 years
Which topic does this proposal best address?
Quantifying ROI of CX
Designing and leading CX strategy
Translating customer insights into operational requirements
Change management techniques
Driving culture change
Alignment of CX metrics with corporate strategy
Understanding C-Suite perspectives on business goals
Utilizing metrics to promote executive buy-in
Alignment with organization brand values & attributes
CX communications and storytelling
Human centered design
Artificial intelligence and automation in CX
Employee experience and engagement
Technology strategy for CX
For which regions would you consider delivering this as a live virtual presentation?
UK, EU and Eastern Europe
Middle East & Africa
The Americas and Caribbean
Asia, Australia & Oceania
In what language(s) would you be able to deliver this presentation? (mark all that apply)
Would you like to submit additional program ideas?
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google.
Terms of Service