Customer Satisfaction Questionnaire

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1. Age

Below 19

20s

30s

40s

50s

60s

70s and over

Clear selection

2. Sex

Male

Female

Other

Clear selection

3. Nationality

Japanese

South Korean

Chinese

Taiwanese

Hong Konger

American

French

Other:

Clear selection

4. Occupation

Student

Worker

Housewife

Unemployed

Other:

Clear selection

5. Number of visits to Japan

Never

Once

Twice

Other:

Clear selection

6. Source of information in making the decision to visit (you may choose multiple answers)

Experience from past visit

Recommendation from family or friends

Information on social media

Temple Guide See National Treasures at Ten Temples in Oku Kyoto website

Tourist guidebooks or pamphlets

Other:

7. What do you look forward to during your visit? (you may choose multiple answers)

Seeing national treasures and important cultural properties

I have a love for, and an interest in, Japanese temples

Eating delicious foods

Experiencing local cultures and nature

Soaking in onsen

Staying in old houses

Other:

Below are questions for visitors to the Ten Temples in Oku Kyoto

8. Which temple(s) did you visit?

Kannon-ji Temple

Tenneiji Temple

Ankokuji Temple

Komyoji Temple

Shoreki-ji Temple

Matsunoo-dera Temple

Kongoin Temple

Taneji Temple

Chionji Temple

Enjoji Temple

9. What is your level of satisfaction in seeing the Ten Temples in Oku Kyoto ?

Highly satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Dissatisfied

Clear selection

10. Intentions for future visits

Highly interested

Interested

Somewhat interested

Neither interested nor uninterested

Somewhat uninterested

Uninterested

Clear selection

11. How did you feel during your visit (you may choose multiple answers)?

The tourist attractions are trustworthy

I felt no threats or risks

The scenery and nature were beautiful

The pamphlets, guide maps, etc., were easy to understand

The hospitality at temples was good

12. Was the explanation of temples and cultural assets easy to understand?

Very easy to understand.

Easy to understand.

Can't say either way.

A little confusing.

Difficult to understand.

Clear selection

13. Have you gained a better understanding of the cultural properties through the explanations available on the website, pamphlets, PDFs, and 2D barcodes on local signboards?

Very good understanding.

A better understanding.

Can't say either way.

A little confusing.

Difficult to understand.

Clear selection

14. Please write about anything else you felt during your visit

Submit

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