Client feedback
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Your name *
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How did we become your solicitor?
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If you answered "My choice" to the above - how did you get to know us?
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Who dealt with your case mainly?
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How would you rate his or her conduct of the case for you?
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If you answered "fair" or "poor" can you please give some reasons for your opinion.
Response to letters and telephone calls
Please indicate how you found the firm's overall contact response
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Was the service approachable and friendly?
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Were you kept informed?
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Was information and advice explained satisfactorily to you?
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Were matters managed in a competent manner?
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Please provide any other comment you wish about the firm
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