We're proud to stand behind our products and look forward to resolving your issue as quickly as possible. Your MUNITIO product comes with a 2-year manufacturer’s warranty from the original purchase date. Please respond with the information requested below. Once this information is processed you will receive information about returning your product. Upon receipt of your non-working earphones and copy of receipt of purchase, we will evaluate your products to ensure this is a manufacturer’s defect.
Please note that our warranty does not cover physical damage. If warrantied, your replacement earphones are sent as soon as possible to your shipping address.