Payment for the trip is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the organization will have incurred the majority of its costs before the trip starts, we need to impose cancellation charges to cover these costs.
If you cancel your booking, we will impose cancellation charges as follow
- 31 - 60 days before depature - 30% of tour cost
- 15 - 30 days before departure – 50% of tour cost
- 0 - 14 days before departure – 100% of tour cost
All cancellations must emailed and be made by the person who submitted the booking form. Please send an email to your contact at the organization.
Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour, or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator your reason for leaving the tour.