IMPACT Outpatient Counseling Consumer Satisfaction Survey
1. The person I talked to on the phone or in person was friendly and helpful
2. Getting information and scheduling my counseling appointment was easy
3. The person I talked with matched me a Counselor who was right for my needs and preferences
4. The Counselor helping me understands my concerns
5. How long have you received counseling services from IMPACT?
Less than 3 months
3 to 6 months
6 months to a year
5 or more years
6. All things considered, how would you rate your overall satisfaction with the service you receive at IMPACT?
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