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Client Onboarding Questionnaire
Welcome to Shy Virtual Solutions. This onboarding questionnaire will help assist us in collecting important information needed to help us assist you and your business.
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* Indicates required question
What Package Are You Taking?
Basic / Starter VA Package
Standard VA Package
Executive VA Package
30-Day Content + Engagement ($550)
Other:
Clear selection
Company Name
*
Company Name
Your answer
(Primary Contact) Name:
*
Your answer
Email
*
Your answer
Phone number
Your answer
Website
Your answer
Assets: Do you have assets (Logo, Images, Videos) you want to share with me to use for your tasks? You can share the link of the files below. If not, you can leave blank.
Your answer
Preferred method of communication
*
Email
Phone (call)
SMS
Facebook Messenger
Skype
Slack
Whatsapp
Required
Project management tool you want to use: (This is where you will be putting in your tasks to assign to the team)
*
Airtable
Asana
Trello (Video Tutorial on how to use -
https://bit.ly/2DZa3Ty
)
Other:
Required
Do you need an NDA?
Yes
No
Clear selection
Password and Credentials: Do you need to share passwords with us?
YES
NO
Clear selection
Payment: Which email can I send the invoice and access to client portal?
Your answer
GOAL SETTING
Your success is our success. To ensure the service we provide has the most impact for you/your business, we'd like to get some directions on how you'd like to succeed.
What is your overall goal for our partnership?
Your answer
What is your goal for this year?
Your answer
Please choose the sentence that best describes you:
*
I have a list of items and routine tasks I'd like to delegate to the team with complete documentation
I know what to delegate but I don't know how to start
I know I need help but I don't know which one to delegate
I have a few items I want to get off my plate and we can work on delegating other tasks afterwards
I don't know
Roadblocks (What is stopping you from reaching your definition of success?)
Your answer
Roundup Meetings
To ensure success and high satisfaction rate from our clients, we schedule roundup meetings. These meetings will be our venue to discuss all upcoming tasks and look back on all other completed tasks. This will also help us check if we're on track to hit our goals.
Frequency
Monthly
Weekly
Clear selection
Please type your preferred schedule and we'll send you a calendar invite.
Your answer
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