Return and Refund Form
Please fill out this form so that we can generate and send you a return label and process your refund
* Required
Email address
*
Your email
Full Name
*
Your answer
Order Number
*
Your answer
For best user experience, correct setup is very important.
Did you watch the tutorial video?
*
Yes
No and I don't want to
What's the reason for your return? (select 1 or more)
*
inlet holes are too small for my taps
Retromixer is too short for my taps
Retromixer is too long for my taps
straps don't hold on the taps
doesn't mix well enough
water is overflowing
Prefer not to say
Other:
Required
(optional) Any other thoughts or ideas for improvement?
Your answer
Can we securely store your answers and analyse them in the future to improve our products and services?
*
Yes
Yes, but make them anonymous after my refund is processed
No, please process the refund and delete my answers after it's done
A copy of your responses will be emailed to the address you provided.
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