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Background: This form is used to request that any invoice charges for a given shipment are voided due to actions being taken by the customer. It's important to note that some shipments may not be found in the system. This is due to the fact that those such shipments haven't yet been invoiced by the carrier. Action will be taken on these once the shipments are invoiced and visible inside the application.

http://fna.epi.run || http://rna.epi.run

Email *

Account Number (or Company Name)

GSL (if available)

Tracking number // shipment ID

Type

Address Correction Surcharge

Dimensions Incorrect

Duplicate Charge

Inaccurate Billing Charges

International shipment

Lost or damaged shipment

Residential Surcharge

Saturday Service Surcharge

Service Failure

Unused Shipping Labels

Clear selection

Amount

Enter zero '0' if unknown; make a note in 'Note' section that amount is unknown

Note

Send me a copy of my responses.

Submit

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