We structured the current pricing around members needing a visit around 2-4 times a year. Since the COVID pandemic, our members have needed us on average 7 times a year (range up to 23 visits/year). We also found that in 2022, 20% of our visits are same day visits and our after hours calls have increased 15% from 2021 to 2022. We know we need to make adjustments to our current model to meet the growing costs to do business and accommodate for this increased need. Please rank the following options: *