Oberon Tech Help Form

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Have you tried troubleshooting the issue using the OMS Technology Guide? If not, go to https://bit.ly/techguideoms and see if you are able to troubleshoot your own issue. If you need help, please complete this form. We will help you as soon as we are able.

I DO NOT NEED TECH HELP, I NEED A DAY LOANER. CLICK HERE

Your Grade *

6th Grade

7th Grade

8th Grade

First name *

Last Name *

Student ID Number *

Asset Tag Number (Found on bottom of Device) JPS/ESR/ECF *

What is the problem? *

My screen is cracked

My screen is broken, but not cracked

My hinge is cracked

My touchpad is glitchy and not clicking

My touchpad does not move my cursor/does not show my cursor

I am missing keys on my keyboard

My keys are not typing correctly

My audio is not working

My camera is not working

I cannot login to my device

I am unable to login to my platforms (Schoology/Google/Infinite Campus)

I cannot login to Clever

It will not power on. I have charged it for 2 hours or more.

I have a lost/broken charger

I have a lost/broken case

I have a lost/stolen device

I am new to the school/district.

I am a returning student and turned in my device and am currently using a loaner (August Only)

Other:

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