Customer satisfaction survey
in order to improve our services and satisfy your needs and expectations, we need your support: would you please answer some brief questions.
By filling out the questionnaire, you will receive an free marketing material from E. CO
Your Name *
Your answer
Your Company Name *
please write your Company Full Name
Your answer
Please confirm each of those aspect with your impression *
Not satisfied at all
Not very satisfied
Satisfied
Very satisfied
Waiting time before every reply
Ability in satisfying technical requirements
Clearness of our products
Clearness and completeness of documentation enclosed to the shipment
Technical assistance post-sale
Kindness and willingness of the staff
Willingness and timeliness in resolution of problems
Ability in satisfying specific requirements
Clearness of offers
Time to prepare orders
Respect of delivery time
Quality of items introduced
Quantity of new items introduced
How important are our products compared to your whole range of items: *
Compared to other products, is our product’s quality: *
Compared to other providers, is our service
Would you recommend our products to other people?
Do you prefer: *
What impressed you most about our products/service?
If you have time, would you please be so kind to help us by answering the following question:
What do you think E. CO should improve?
Your answer
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