SGPC Retail Best Practices Masterclasses
The Singapore Productivity Centre (SGPC) aims to help businesses in Singapore drive productivity and build their capabilities. The Retail Best Practices Masterclasses, which was the result of a 18-month long collaborative effort between SGPC and the Boston Consulting Group (BCG), are targeted at helping local retailers transform to be globally competitive. SGPC taps on BCG's experiences, expertise and understanding of the unique needs and capability gaps of businesses to include practical hands-on applications as part of the syllabus.

Registration for the Masterclasses are now open!

Be A Retail Innovator, Stay Ahead Of Your Customers
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Terms & Conditions
1. Participant Fees
All participants must pay the applicable fees before start of the masterclass. The payment can be made in cash, cheque or bank transfer. If you are making the payment by cheque, please issue the cheque to Singapore Productivity Centre (indicate participant’s name and workshop title on the reverse of your cheque). Mail the cheque to: Singapore Productivity Centre, 11 Eunos Road 8, #08-01 Lifelong Learning Institute Singapore 408601.

2. Cancellation Policy
Any cancellation must be notified by email to SGPC at and acknowledged by SGPC. For cancellation received at least 30 days or more before the actual day of the workshop/mission/programme, SGPC will only refund 50% of the fees paid (as per invoice). There will be no refund for cancellation received less than 30 days before the day of the workshop/mission/programme (inclusive of no-show).

3. Liability
SGPC reserves the right to amend any part of the programme if necessary, at any time. Kindly note that seats are limited and reservations are subjected to final confirmation.

4. PDPA agreement
I agree that Singapore Productivity Centre (SGPC) may collect, use and disclose your personal data, which you have provided in this form, for providing marketing material that you have agreed to receive, in accordance with the Personal Data Protection Act 2012. Information sent by our organisation about our organisation’s products and services, including updates on our latest promotions and new products and services will be disseminated via email. "

Important Declaration by Submitting Online
1. I declare that the information given in this form is given to the best of my knowledge, complete and correct.
2. I understand that SSG/WSG, or its appointed auditor or nominated representatives may contact me to obtain information deemed necessary for the purposes of conducting effectiveness survey or audits in relation to the Workshop

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