MoEA ICT HelpDesk
Please describe your issue below, and CHECK YOUR EMAIL to track the status of your request.
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Email address
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Office
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Department of Geology and Mines
Department of Trade
Department of Cottage & Small Industry
Office of Consumer Protection
Department of Hydro Power & Power Systems
Department of Industry
Department of Renewable Energy
Office of Consumer Protection
Department of Intellectual Property
Office of the Minister
Secretariat
Directorate Services
Service Group
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Executive & Specialist Services Group
Financial Services Group
General Admin and Suppport Services
HRD Services Group
ICT Services Group
Internal Audit Services Group
Legal Services Group
Planning Services Group
Secretarial Services
Engineering Services
Geology & Mine Services
Environment Services
Industries Services
Intellectual Property Services
Trade Services
Type of Issue
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Network and Hardware Issue (issues on internet connection, printers ,computers etc)
Software Issue (issues on MS Word,excel, emails, website, LAS etc)
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Description
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Urgency
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Low (Respond within 30-60 minutes)
Medium ( Respond within 10-30 minutes)
High (Respond within 1-10 minutes)
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